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Program Architect, Health Insurance 

resume-library  |  United States  |  

United Statesnull, null, null
Banking & Insurance/Insurance
Work Type:
Work Time:
Full Time


Program Architect, Health Insurance


Vlocity Advisory Services (Program Architects) provide trusted Industry-

specific business and enterprise-level technical advice to major customer

organizations globally.

We work within the broader Vlocity Customer Success team and serve as the

Customer Advocate to ensure success throughout the Customer life cycle.

The Vlocity Program Architect will be well versed in using the Vlocity Industry

Cloud Applications and Methodologies strategically.

A Vlocity Program Architect will engage our Customers, from CxO to program

level, to understand their business priorities, their technology architecture

landscape and digital strategic aims in order to ensure effective digital

transformation with great holistic success.

We live the Vlocity values in everything we do: Customers First, Integrity,

People at the Core, Innovation, Speed matters, Giving Back & We are all



* Collaborate with customer to understand and execute against the long term


* Be the overall Vlocity customer advocate for enabling the digital

transformation by actively engaging full-time to providing solution/

technical guidance and demonstrating leadership

* Take accountability for the Vlocity architecture and design. Provide

design guidance/patterns to customer, other SIs and implementation team

* Ensure you have a deep understanding of the Vertical Industry

* Continuously provide best practices to ensure the customer receives

desired returns on investment

* Be a conduit to Vlocity product and engineering team on behalf of the

customer. Align customer on future roadmap and upgrades

* Become highly certified and recognized Vlocity platform expert

* Participate in specific governance meetings where Vlocity needs


* Build CxO, business, IT and enterprise architect level relationships

within the customer team. Being able to influence leaders from customer

teams is crucial

* Contribute to the growth of PA program across Vlocity globally. Mentor

newer team members on being a top performer in that role

* Measuring Program Architect value-add to the customer and ensure high




* Extensive (10+ years) experience and understanding of the health industry

and need for digital disruption

* Foundational understanding of individual, small group, large group plans

supporting medical, dental, vision offerings

* 10+ years of enterprise consulting experience spanning large

organizations and enterprise platforms such as , Oracle,

Siebel, Microsoft, Amdocs, Netcracker, etc.

* 5+ years experience as a Senior Architect and/or CTO in a mid to large

sized organization. Successfully demonstrated leadership and influential

skills in a complex organization

* Experience with key areas of enterprise architecture, including

integration technologies, master data management, AWS, CDNs, etc.

* Experience with Agile implementation frameworks

* Ability to work independently and be a self-starter in one or more of the

following domains: front- and back-end solution architecture, web/mobile

solutions, development and release management strategies, change

management, and direct leadership in designing solutions that meet or

exceed customer needs

* Proven ability to analyze, design, and optimize business processes via

technology and integration

* Guiding customers and colleagues in rationalizing and deploying emerging

technologies that drive increased business value

* Accomplished speaker with the ability to evangelize best practices at

various levels within a large organization, SIs or a combination of the


* Continually study new Vlocity & Salesforce technologies and

functionality, as well as be involved in projects that push the

capabilities of existing technologies

* Excellent communication skills, both written and verbal. Able to

effectively develop materials that are appropriate for the audience

* Strong presentation skills. Able to effectively present and defend a

point of view to a variety of audiences

* Travel to the client site (average of 75%), but may be higher or lower

based on the client engagement

* Passionate about solving tough client problems



* Salesforce Certified preferred- Admin, Developer, Sales and Service


* Alternatively, Architecture certifications from equivalent platforms

(AWS, Oracle )

* Prior platform experience at Oracle, Amdocs, Integration Platforms such

as Informatica, SSO, Security/Data Privacy, Mobile, etc.

* Extensive experiences with integration platforms supporting mission-

critical, large volumes

* Understanding of Integration Patterns and Enterprise Component


* Understanding of DevOps and Release Management for large scale

transformation projects

* Ability to use Google and Microsoft productivity tools

* Not afraid to get hands dirty to solve problems or demonstrate certain

development patterns

* Understanding of Mobile and Lightning Style frameworks and channels



* certifications in Administration, Sales/Service Cloud,

Marketing Cloud, etc.

* Bachelor's or Master's degree in Computer Science, Software Engineering,

STEM Subject, Business or a related field

* Product catalog and CPQ solutions (e.g. Apttus, Siebel, Steelbrick,

NetCracker, Amdocs, etc)

* Affiliated to industry forums such as TM Forum (SID, eTOM), InsurTech

* Solid understanding of regulations such as HIPAA, GDPR, etc.

* TOGAF / Architecture qualification

* Agile Methodology certification (eg Scaled Agile Framework)


Seeking talent near or accessible to: New York, NY

San Francisco Fair Ordinance

Vlocity, a Salesforce Company will consider for employment qualified applicants

with criminal histories in a manner consistent with the requirements of the San

Francisco Fair Chance Ordinance.

Posting Statement

Vlocity, a Salesforce Company, and are Equal

Employment Opportunity and Affirmative Action Employers. Qualified applicants

will receive consideration for employment without regard to race, color,

religion, sex, sexual orientation, gender perception or identity, national

origin, age, marital status, protected veteran status, or disability status.

Headhunters and recruitment agencies may not submit resumes/CVs through this

Web site or directly to managers. Vlocity, a Salesforce Company,

and do not accept unsolicited headhunter and agency resumes.

Vlocity, a Salesforce Company, and will not pay

fees to any third-party agency or company that does not have a signed agreement

with Vlocity, a Salesforce Company, or .

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair

Chance Initiative for Hiring, Vlocity, a Salesforce Company will consider for

employment qualified applicants with arrest and conviction records.

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