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Customer Service Coordinator 
(Job)

cv-libraryListing Owner's Avatar |  | Ok (0.0 of 5)


 | United KingdomSheffield, United Kingdom

Ref:
CV-LIBRARY-44NK0
Direct:
Posted On:
13 September 2018
Company:
CV-Library
Category:
Security/Protective Services
Salary range:
£18000.00 - £24000.00 per Annum
Work Type:
Permanent
Work Time:
Full Time
Tags:
job,cv-library,united-kingdom

Description 

Customer Service Coordinator

Are you looking for a customer service coordinator role where you will:

• Join a lively and entrepreneurial company within a supportive customer service team
• Work on a wide range of customer facing tasks and responsibilities within a growing organisation
• Have excellent opportunities for career progression and development

As a successful customer service coordinator your responsibilities will include (but are not limited to)

• Management of customer queries, including first line response via telephone, email, face to face and tenant portal functions
• Management of maintenance requests
• Coordination of keys and check in and check out processes
• The administration of any customer complaints or requests for compensation
• Completion of property inspections

For this customer service coordinator role the following skills and experience are essential:

• Customer service experience within a commercial, retail, leisure or hospitality environment
• Demonstration of pragmatism, flexibility, teamwork and a willingness to learn
• Excellent administration and organisational skills
• An ability to carry out day-to-day planning of workload and prioritisation of customer service tasks
• Confidence in escalating customer service issues
• A full driving license and own transportation

This customer service coordinator role is based in Sheffield (with occasional travel required to the companies head office) and offers a salary of up to £24K per annum, based on experience